Privacy Policy

This Privacy Policy describes how Bowie Window and Siding ("Company," "We," "Us," or "Our") collects, uses, shares, and protects information when You use Our website and submit inquiries regarding window replacement, window installation, siding installation, siding replacement, window and siding repair, and related home improvement services.

By using this Website or submitting information through Our forms, You acknowledge the practices described in this Privacy Policy.

Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

• Company refers to Bowie Window and Siding.
• Service refers to the Website and the services provided through it.
• Website refers to Bowie Window and Siding.
• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
• Personal Data means information that relates to an identified or identifiable individual.
• Business Partners refers to independent local window contractors, siding contractors, exterior remodeling contractors, home improvement contractors, and other service providers who may receive Your inquiry in order to provide estimates, inspections, consultations, or services.
• Service Provider means any natural or legal person who processes information on behalf of the Company, including website hosting providers, analytics providers, communication platforms, and customer relationship management providers.
• Cookies are small files placed on Your computer, mobile device, or other device by a website that may contain information about Your browsing activity and preferences.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When using Our Service, requesting an estimate, calling Us, or submitting a website form, We may ask You to provide certain personally identifiable information.

This information may include, but is not limited to:

• First and last name
• Phone number
• Email address
• Property location
• The window, siding, exterior remodeling, or related service You are interested in
• Project details You voluntarily provide
• Information submitted through contact or estimate request forms
• Usage Data described below

You are not required to provide Personal Data simply to browse the Website. However, certain information may be necessary for Us or a Business Partner to respond to Your service request.

Usage Data

Usage Data may be collected automatically when You use the Website. Usage Data may include information such as Your device's Internet Protocol address (IP address), browser type, browser version, device type, pages of the Website that You visit, the date and time of Your visit, time spent on pages, referring websites, unique device identifiers, and other diagnostic information.

Tracking Technologies and Cookies

We may use Cookies and similar tracking technologies to understand how visitors use the Website, improve website performance, measure marketing effectiveness, and provide a better user experience. You may configure Your browser to refuse some or all Cookies or to notify You when a Cookie is being sent.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain the Website, including monitoring Website usage and performance.
• To respond to Your service request, including reviewing the window replacement, window installation, energy-efficient window, vinyl window, bay or bow window, siding installation, siding replacement, vinyl siding, fiber cement siding, siding repair, storm damage, or related project information You submit.
• To connect You with independent local contractors. Information submitted through Our Website may be shared with one or more independent local window, siding, exterior remodeling, or home improvement contractors who may contact You regarding Your project, provide estimates, schedule inspections or consultations, or perform requested services.
• To contact You by telephone, text message, email, or other electronic communication regarding Your inquiry or project.
• To manage Your requests, including customer service inquiries and requests for additional information.
• To improve Our Website and marketing, including analyzing visitor behavior, usage patterns, advertising performance, and lead quality.
• To maintain business operations, including recordkeeping, fraud prevention, security, analytics, and administrative purposes.
• For business transfers, including evaluating or compleating a merger, acquisition, restructuring, sale, financing, or transfer of some or all of Our business or assets.
• To comply with legal requirements, including responding to lawful requests and protecting Our legal rights.

Sharing Your Personal Data

With Independent Contractors and Business Partners

When You submit a request for window replacement, window installation, siding installation, siding replacement, window or siding repair, exterior remodeling, or a related service, We may share the information You provide with one or more independent local contractors or service providers who may be able to assist with Your project.

These contractors are independent businesses and are not employees, agents, or representatives of Bowie Window and Siding unless expressly stated otherwise. Any estimate, inspection, service agreement, warranty, payment arrangement, or contract for window, siding, exterior remodeling, construction, or home improvement services is between You and the contractor performing the work.

With Service Providers

We may share Personal Data with third-party Service Providers that assist Us with operating the Website or managing inquiries, including website hosting providers, analytics platforms, advertising platforms, CRM systems, call tracking, and communication services.

Communications Regarding Your Inquiry

When You submit Your contact information through the Website, You are requesting information about window replacement, window installation, siding installation, siding replacement, exterior remodeling, or related services. By submitting Your information, You agree that Bowie Window and Siding and/or independent local contractors assisting with Your request may contact You regarding Your project by telephone, text message, or email. Message and data rates may apply.

Independent Contractor Disclosure

Bowie Window and Siding operates as a local marketing, lead generation, and referral website. Window replacement, window installation, siding installation, siding replacement, window and siding repair, exterior remodeling, and related services may be performed by independent local contractors. Contractors receiving inquiries through the Website are independent businesses and are not employees of Bowie Window and Siding unless specifically stated otherwise.

Any service agreement is between the homeowner or property owner and the contractor performing the work. Homeowners should review estimates, licensing, insurance, warranties, and contracts directly with the contractor before authorizing work.

Security & Retention

We use reasonable administrative, technical, and organizational measures intended to protect Personal Data. We retain Personal Data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Contact Us

If You have questions about this Privacy Policy or would like to make a privacy-related request, You can contact Bowie Window and Siding:

• Phone: 240-892-7205
• Location: Bowie, MD